tag:nextplane.statuspage.io,2005:/historyNextPlane Status - Incident History2024-03-11T15:39:04-07:00NextPlanetag:nextplane.statuspage.io,2005:Incident/112219232022-09-26T08:14:41-07:002022-09-26T08:14:41-07:00Urgent Notice - NextPlane Services outage<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>08:14</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>07:59</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>23:44</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is implementing</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>08:29</var> PDT</small><br><strong>Investigating</strong> - NextPlane services issue<br /><br />We are in the process of restoring your service. A notification will be sent out once the service is restored.<br /><br />We apologize for the service disruption that may have affected your users.</p>tag:nextplane.statuspage.io,2005:Incident/65946672021-03-23T18:00:39-07:002021-03-23T18:00:39-07:00Upcoming Planned Maintenance (March 2021) - NextPlane ConverseCloud Service<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>16:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>08:57</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our NextPlane ConverseCloud Service.<br /><br />Start date: 2020-03-23 4.00 pm PST<br />End date: 2020-03-23 6.00 pm PST<br /><br />Affected Service: NextPlane ConverseCloud Service<br /><br />Additional Information:<br />Release of new Microsoft Teams app - NextPlane Open Hub.<br /><br />In this month's release:<br />NextPlane is thrilled to announce the release of its new Open Hub App for Microsoft Teams that unifies your Teams presence status (Available, Busy, or In a call) when using other voice, video, and conferencing apps, such as Zoom, Avaya, Cisco Jabber, and others.<br />For more details on the unified presence, please see: https://nextplane.net/unified-presence-msteams/.<br /><br />Impact: <br />During this planned maintenance procedure, we can have temporary service disruptions.<br /><br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/58682152020-12-23T18:00:32-08:002020-12-23T18:00:32-08:00Upcoming Planned Maintenance (December 2020) - NextPlane Services<p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>18:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>16:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>01:48</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>01:44</var> PST</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our NextPlane Services.<br /><br />Start date: 2020-12-23 4.00 pm PST<br />End date: 2020-12-23 6.00 pm PST<br /><br />Affected Service: <br />NextPlane ConverseCloud Service<br />NextPlane UC Federation Service<br /><br />Additional Information:<br />Database Server Maintenance <br /><br />Impact: <br />During this planned maintenance procedure, we can have temporary service disruptions.<br /><br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/57466152020-12-07T17:00:36-08:002020-12-07T17:00:36-08:00Upcoming Planned Maintenance - HotFix (December 2020) - NextPlane ConverseCloud Service<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>17:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>16:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>11:50</var> PST</small><br><strong>Scheduled</strong> - NextPlane has scheduled a maintenance (HotFix) procedure in our NextPlane ConverseCloud Service.<br /><br />Start date: 2020-12-07 4.00 pm PST<br />End date: 2020-12-07 5.00 pm PST<br /><br />Affected Service: NextPlane ConverseCloud Service<br /><br />Additional Information:<br />This HotFix will fix the bug in the invite process between Slack and Cisco Webex Teams.<br /><br />Impact: <br />During this planned maintenance procedure, we can have temporary service disruptions.<br /><br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/55805232020-11-17T17:00:47-08:002020-11-17T17:00:48-08:00Upcoming Planned Maintenance (November 2020) - NextPlane ConverseCloud Service<p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>17:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>15:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>11:50</var> PST</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our NextPlane ConverseCloud Service.<br /><br />Start date: 2020-11-17 3.00 pm PST<br />End date: 2020-11-17 5.00 pm PST<br /><br />Affected Service: NextPlane ConverseCloud Service<br /><br />Additional Information:<br />Release of new features for NextPlane ConverseCloud Service.<br />In this month's release:<br />• Rich text and emojis for all the platforms.<br />• Inviting Slack contacts with their corporate IDs.<br />• New design for all the nextplane App messages and notifications on Slack and Microsoft Teams.<br />• Different Bug Fixes<br /><br />For more information check November 2020 release notes: https://nextplane.zendesk.com/hc/en-us/articles/360059088613-November-2020-Release-Notes<br /><br />Impact:<br />During this planned maintenance procedure, we can have temporary service disruptions.<br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/52282742020-10-01T17:00:35-07:002020-10-01T17:00:35-07:00Upcoming Planned Maintenance (Octovber 2020 (Hotfix)) - NextPlane ConverseCloud Service<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>16:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:49</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a maintenance procedure in our NextPlane ConverseCloud Service.<br /><br />Start date: 2020-10-01 4.00 pm PST<br />End date: 2020-10-01 5.00 pm PST<br /><br />Affected Service: NextPlane ConverseCloud Service<br /><br />Additional Information:<br />HotFix patch: <br />Performance improvements<br />User experience improvements <br /><br />Impact:<br />During this planned maintenance procedure, we can have temporary service disruptions.<br /><br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/51807352020-09-25T19:00:36-07:002020-09-25T19:00:36-07:00Upcoming Planned Maintenance (September 2020 (Hotfix)) - NextPlane ConverseCloud Service<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>12:20</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our NextPlane ConverseCloud Service.<br /><br />Start date: 2020-09-25 5.00 pm PST<br />End date: 2020-09-25 7.00 pm PST<br /><br />Affected Service: NextPlane ConverseCloud Service<br /><br />Additional Information:<br />HotFix patch: Code correction and bug fixing.<br /><br />Impact: <br />During this planned maintenance procedure, we can have temporary service disruptions.<br /><br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/50964512020-09-18T19:00:32-07:002020-09-18T19:00:32-07:00Upcoming Planned Maintenance (September 2020) - NextPlane ConverseCloud Service<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>06:56</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our NextPlane ConverseCloud Service.<br /><br />Start date: 2020-09-18 5.00 pm PST<br />End date: 2020-09-18 7.00 pm PST<br /><br />Affected Service: NextPlane ConverseCloud Service<br /><br />Additional Information:<br />Release of new features for NextPlane ConverseCloud Service.<br /><br />In this month's release:<br />• Participation in Slack channels for the users of Microsoft Teams, Cisco Webex Teams, Cisco Jabber, and Microsoft Skype for Business.<br />• New functionality for inviting external contacts from the nextplane App Home tab on Slack.<br />• Updated nextplane App messages and notifications for Slack and Microsoft Teams.<br />• External contacts' presence and custom status for Microsoft Teams and Cisco Webex Teams users.<br /><br />For more information check September 2020 release notes: https://nextplane.zendesk.com/hc/en-us/articles/360053495954-September-2020-Release-Notes<br /><br />Impact: <br />During this planned maintenance procedure, we can have temporary service disruptions.<br /><br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/50131262020-09-03T16:24:47-07:002020-09-03T16:24:47-07:00NextPlane ConverseCloud service outage<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>16:24</var> PDT</small><br><strong>Resolved</strong> - The issue was resolved by updating the expired SSL certificate.</p><p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>15:35</var> PDT</small><br><strong>Investigating</strong> - NextPlane ConverseCloud service experience a networking problem. Engineering is troubleshooting the issue.</p>tag:nextplane.statuspage.io,2005:Incident/48474522020-08-13T18:00:34-07:002020-08-13T18:00:34-07:00Upcoming Planned Maintenance (August 2020) - NextPlane ConverseCloud Service<p><small>Aug <var data-var='date'>13</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>13</var>, <var data-var='time'>16:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>13</var>, <var data-var='time'>09:42</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our NextPlane ConverseCloud Service.<br /><br />Start date: 2020-08-13 04.00 pm PST<br />End date: 2020-08-13 06.00 pm PST<br /><br />Affected Service: NextPlane ConverseCloud Service<br /><br />Additional Information:<br />Release of new features for NextPlane ConverseCloud Service https://nextplane.zendesk.com/hc/en-us/articles/360051992554-August-2020-Release-Notes<br /><br />During this planned maintenance procedure, we can have temporary service disruptions.<br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operations Team</p>tag:nextplane.statuspage.io,2005:Incident/47716202020-08-03T23:21:19-07:002020-08-03T23:21:19-07:00Upcoming Planned Maintenance - NextPlane UC Federation Service<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>23:21</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>23:13</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>23:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>09:39</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a maintenance procedure in our NextPlane UC Federation Service.<br /><br />Start date: 2020-08-03 23.00 am PST<br />End date: 2020-08-04 00.00 am PST<br /><br />Affected Service: NextPlane UC Federation Service<br /><br />Additional Information:<br />HotFix for NextPlane UC Federation Service.<br />During this planned maintenance procedure, we do anticipate service disruptions. <br /><br />If you have any questions or experience difficulties, please contact our Operations Support https://nextplane.zendesk.com/<br /><br />NextPlane Operation Team</p>tag:nextplane.statuspage.io,2005:Incident/47251822020-07-28T07:11:15-07:002020-07-28T07:11:15-07:00Federation Service Down<p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>07:11</var> PDT</small><br><strong>Resolved</strong> - Issue is resolved. <br />If you experience any issue with federation service please open case with NextPlane support (https://nextplane.zendesk.com/)</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>07:10</var> PDT</small><br><strong>Identified</strong> - Issue is isolated</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>06:54</var> PDT</small><br><strong>Investigating</strong> - We are experiencing issue with our Federation service. <br />Our engineers are working to fix issue with service.</p>tag:nextplane.statuspage.io,2005:Incident/44551772020-06-25T01:00:38-07:002020-06-25T01:00:38-07:00Maintenance for NextPlane UC Federation Service - Release June 2020<p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>01:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>00:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>23:26</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>23:25</var> PDT</small><br><strong>Scheduled</strong> - Scheduled Maintenance for NextPlane UC Federation Service<br /><br />Start date: 2020-06-25 00.00 am PST<br />End date: 2020-06-25 01.00 am PST<br /><br />Affected Service: NextPlane UC Federation Service<br /><br />Additional Information:<br />Release of new features for NextPlane UC Federation Service.<br />No service degradation.</p>tag:nextplane.statuspage.io,2005:Incident/17366302018-05-22T20:00:02-07:002018-05-22T20:00:02-07:00Move to Amazon Web Servers - Change in DNS Records<p><small>May <var data-var='date'>22</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>22</var>, <var data-var='time'>18:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>19</var>, <var data-var='time'>14:19</var> PDT</small><br><strong>Scheduled</strong> - NextPlane moving its production environment to AWS. if you are using any FW IP filtering you need to add the following IP addresses for NextPlane Federation Service to your FW rules:<br /><br />52.27.130.94<br />52.32.227.145</p>tag:nextplane.statuspage.io,2005:Incident/15373542017-12-14T21:30:21-08:002017-12-14T21:30:21-08:00AOL to Maxine Cutover<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>21:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>15:57</var> PST</small><br><strong>Scheduled</strong> - Given the recent announcement from AOL regarding termination of the AIM service on Friday, December 15, we plan to make the AOL cutover to Maxine at 9 pm PST (12 pm EST).
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<br />As a result, your users can ONLY communicate with AIM users that are logged into Maxine.
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<br />Please contact support@nextplane.net with any questions.</p>tag:nextplane.statuspage.io,2005:Incident/12394782017-05-12T06:49:42-07:002017-05-12T06:49:42-07:00Urgent Notice -Intermittent Service Problems<p><small>May <var data-var='date'>12</var>, <var data-var='time'>06:49</var> PDT</small><br><strong>Resolved</strong> - The problem has been resolved and all federation service are back to normal.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>06:37</var> PDT</small><br><strong>Identified</strong> - This notification is to notify you of a service problem that we discovered today @ 6:30 am PST.
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<br />We apologize for the service disruption that may have affected your users.
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<br />We are in the process of addressing the underlying issues. A notification will be sent out once the problem is resolved.
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<br />If you have any questions or experience difficulties, please contact UC Exchange Team by sending an email to support@nextplane.net .</p>tag:nextplane.statuspage.io,2005:Incident/12225232017-05-04T19:00:32-07:002017-05-04T19:00:32-07:00Upcoming Planned Maintenance - UC Exchange Management Portal<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>15:51</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a maintenance procedure on Thursday May 4th to deploy into production the new release of the UC Exchange Management Portal.
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<br />During this planned maintenance procedure, we do NOT anticipate any disruption in any of our Federation Services. However, the UC Exchange Management Portal may not be accessible.
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<br />If you have any questions or experience difficulties, please contact our Operations Support by sending an email to support@nextplane.net</p>tag:nextplane.statuspage.io,2005:Incident/11747982017-03-28T14:13:53-07:002017-03-28T14:13:53-07:00Urgent Notice - Service outage<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>14:13</var> PDT</small><br><strong>Resolved</strong> - The root cause for the networking issues in Rackspace has been resolved and service has been restored to normal.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>11:10</var> PDT</small><br><strong>Identified</strong> - This notification is to notify you of a service outage that occurred on today We apologize for the service disruption that may have affected your users.
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<br />We are in the process of restoring your service. A notification will be sent out once the service is restored.
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<br />If you have any questions or experience difficulties, please contact UC Exchange Team by sending an email to support@nextplane.net .</p>tag:nextplane.statuspage.io,2005:Incident/11466902017-03-03T13:38:27-08:002017-03-03T13:38:27-08:00Upcoming Planned Maintenance - UC Exchange<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>13:38</var> PST</small><br><strong>Completed</strong> - The update was completed successfully.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>12:35</var> PST</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our data center for today at 1 pm PST.
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<br />During this planned maintenance procedure, we do anticipate service disruptions.
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<br />If you have any questions or experience difficulties, please contact our Operations Support by sending an email to support@nextplane.net</p>tag:nextplane.statuspage.io,2005:Incident/11015362017-01-24T09:00:59-08:002017-01-24T09:00:59-08:00Urgent Notice - Emergency maintenance –Impact<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>09:00</var> PST</small><br><strong>Resolved</strong> - This notification is to notify you we had to perform an emergency maintenance procedure.
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<br />If you have any questions or experience difficulties, please contact UC Exchange Team by sending an email to support@nextplane.net .</p>tag:nextplane.statuspage.io,2005:Incident/10333932016-12-19T10:59:28-08:002016-12-19T10:59:28-08:00The IBM had to restart their servers at 8:22am PST. Please contact us at support@nextplane.net if you still see issues with IBM federation.<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>10:59</var> PST</small><br><strong>Resolved</strong> - IBM Sametime federation service is now back to normal as of 10:30 am PST. Please contact support@nextplane.net if you are experiencing an issue.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>09:23</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p>tag:nextplane.statuspage.io,2005:Incident/10157832016-12-09T09:30:58-08:002016-12-09T09:30:58-08:00IBM Sametime (IBM.com) experienced a network outage between 6am PST<p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>09:30</var> PST</small><br><strong>Resolved</strong> - The IBM networking outage was resolved at 8am PST. Please contact us at support@nextplane.net if you still see issues with IBM federation.</p>tag:nextplane.statuspage.io,2005:Incident/8817182016-09-27T11:58:07-07:002016-09-27T12:00:03-07:00There was an emergency maintenance on AOL.com Gateway located on one their data center. More details will be provided later today.<p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>11:58</var> PDT</small><br><strong>Resolved</strong> - AOL Federation Traffic is back to normal.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>08:24</var> PDT</small><br><strong>Monitoring</strong> - AOL Gateways in both their data centers are now back to normal.</p>tag:nextplane.statuspage.io,2005:Incident/7687982016-09-15T15:00:52-07:002016-09-15T15:00:52-07:00Upcoming Planned Maintenance - UC Exchange Federation Servers<p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>13:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>08:44</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure in our data center for today at 1 pm PST.
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<br />During this planned maintenance procedure, we do not anticipate service disruptions.
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<br />If you have any questions or experience difficulties, please contact our Operations Support by sending an email to support@nextplane.net</p>tag:nextplane.statuspage.io,2005:Incident/7515492016-08-29T17:22:53-07:002016-08-29T17:25:07-07:00Upcoming Planned Maintenance - nCore Collaboration Services<p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>17:22</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>17:04</var> PDT</small><br><strong>Scheduled</strong> - NextPlane has scheduled a routine maintenance procedure on our nCore Collaboration Services for today at 5 pm PST.
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<br />During this planned maintenance procedure, we ONLY anticipate service disruptions to NextPlane nCore Collaboration Services.
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<br />If you have any questions or experience difficulties, please contact our Operations Support by sending an email to support@nextplane.net</p>